Contact

Help with a tool.

For tool issues, privacy questions, accessibility problems, or correction requests, email [email protected].

What to include

Send the tool name, your browser, the input type, and what happened. Do not send private files, passwords, API keys, tokens, or confidential documents.

For PDF, image, spreadsheet, or archive problems, describe the visible symptom instead of attaching the file: for example whether text could not be selected, an upload portal rejected the file, metadata looked unexpected, or a conversion changed the layout.

Choose a support topic

These links open email and record only the selected support topic as metadata. Do not include private files, passwords, API keys, tokens, or confidential text in the message.

Tool issue Upload failure Privacy question Accessibility issue API interest Correction request Tool request

File handling

Most public tools run locally in your browser, and upload-backed tools are labeled before processing starts. Read how Convurter handles files before using file, PDF, archive, or image tools with sensitive material.

Tool requests

If a useful converter, calculator, formatter, or file utility is missing, send the task and the formats involved.

Before contacting support

The fastest path is often to start from the workflow pages for PDF inspection, OCR readiness, upload portal prep, or privacy and file inspection. They link to the related checks and explain common limitations.