Troubleshooting
A failed upload usually means the file was too large, unsupported, encrypted, malformed, expired before download, or outside the quality gate for that tool. The fastest fix is to inspect the file before trying the same job again.
Details
File extensions can be wrong. Check the file signature and metadata when a tool says the type is unsupported, especially for archives, PDFs, Office files, and images. Convurter does not treat a renamed file as valid input.
PDF and Office processors may reject password-protected, malformed, heavily damaged, or unusual package structures. Inspect the file first instead of repeatedly launching the same conversion job.
Large page counts, huge images, complex Office layouts, OCR, and rendered image output can exceed limits. Split the source, reduce dimensions, inspect page counts, or use a lighter output format.
Temporary upload-backed results are not permanent storage. Download the output after the job completes and delete temporary artifacts when finished. If the job expired, run it again with the original file.
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